Shipping policy
Logistics policy
First, logistics methods
We offer a variety of logistics methods to meet your different needs, the specific logistics method will be selected when you place the order, and let you know after the order is confirmed.
2. Delivery time
In general, we will ship you within 24 hours after your order and payment is successful. In the event of exceptional circumstances (e.g. goods are out of stock, during promotional activities, etc.), we will inform you in advance of possible delivery delays and try our best to deliver the goods to you in the shortest possible time.
Third, logistics information query
After you place your order, we will provide you with the order number and logistics information. You can check your parcel logistics information through our online mall or the official website of the logistics company by using the order number, including delivery status, transportation track, estimated delivery time, etc.
Iv. Receiving and inspecting goods
When you receive the package, please be sure to check the integrity of the package and confirm that the goods are not damaged before signing. If you find that the goods are damaged or missing, please refuse to sign and contact us immediately, we will deal with you as soon as possible.
5. Distribution in special areas
For remote areas or special areas, there may be higher logistics costs or longer delivery times. Before placing an order, please read the delivery information on the product page carefully to understand the possible logistics costs and delivery time.
6. Handling logistics problems
If you encounter any problems during the logistics process, such as lost packages, delivery delays, etc., please contact our customer service team in time. We will actively communicate with the logistics company to solve your problems and ensure that your package can be delivered safely and on time.
7. Contact Us
If you have any questions about the logistics policy or need help, please contact us through our official channels. We will be happy to answer and serve you.
Please pay attention to the relevant provisions of the logistics policy when using our online mall. We will do our best to provide you with efficient and convenient logistics services to ensure that your shopping experience is pleasant and satisfactory.
First, logistics methods
We offer a variety of logistics methods to meet your different needs, the specific logistics method will be selected when you place the order, and let you know after the order is confirmed.
2. Delivery time
In general, we will ship you within 24 hours after your order and payment is successful. In the event of exceptional circumstances (e.g. goods are out of stock, during promotional activities, etc.), we will inform you in advance of possible delivery delays and try our best to deliver the goods to you in the shortest possible time.
Third, logistics information query
After you place your order, we will provide you with the order number and logistics information. You can check your parcel logistics information through our online mall or the official website of the logistics company by using the order number, including delivery status, transportation track, estimated delivery time, etc.
Iv. Receiving and inspecting goods
When you receive the package, please be sure to check the integrity of the package and confirm that the goods are not damaged before signing. If you find that the goods are damaged or missing, please refuse to sign and contact us immediately, we will deal with you as soon as possible.
5. Distribution in special areas
For remote areas or special areas, there may be higher logistics costs or longer delivery times. Before placing an order, please read the delivery information on the product page carefully to understand the possible logistics costs and delivery time.
6. Handling logistics problems
If you encounter any problems during the logistics process, such as lost packages, delivery delays, etc., please contact our customer service team in time. We will actively communicate with the logistics company to solve your problems and ensure that your package can be delivered safely and on time.
7. Contact Us
If you have any questions about the logistics policy or need help, please contact us through our official channels. We will be happy to answer and serve you.
Please pay attention to the relevant provisions of the logistics policy when using our online mall. We will do our best to provide you with efficient and convenient logistics services to ensure that your shopping experience is pleasant and satisfactory.